Refund policy

Return & Refund Policy

Last updated: November 6, 2026

Thank you for shopping with Tabletto (tablettobrand.com). We want you to be completely happy with your purchase. If you are not, this policy explains how returns, exchanges and refunds work.

Return window

You may return new, unused items within 30 days of the delivery date for a full refund of the item price.

Eligibility

  • The item must be unused, in the same condition you received it, and in its original packaging with all components (board, pieces, cards, dice, instructions and any included accessories).
  • You must have your order number or proof of purchase.
  • Items that show signs of use, damage caused after delivery, or missing parts cannot be refunded.

How to start a return

  1. Email us at support@tablettobrand.com with your order number and the reason for the return.
  2. We will reply within 1–2 business days with your return authorization and the return address.
  3. Pack the item securely in its original packaging and ship it back using a tracked service. Please do not send items back without authorization.

Return shipping

Return shipping costs are the customer's responsibility, unless the item arrived damaged, defective or incorrect (see below), in which case we will cover the cost. Original shipping charges are non-refundable, except when the return is due to our error.

Refunds

Once we receive and inspect your return, we will email you to confirm the result. Approved refunds are issued to your original payment method within 3 business days of approval. Depending on your bank or card issuer, it may take an additional 5–10 business days for the credit to appear on your statement.

Damaged, defective or incorrect items

If your order arrives damaged, defective or not as ordered, contact us at support@tablettobrand.com within 30 days of delivery with your order number and clear photos of the item and packaging. We will send a replacement or issue a full refund, including shipping, at no cost to you.

Exchanges

The fastest way to exchange an item is to return the original item for a refund and place a new order for the item you want. If you received a defective or incorrect item, we will send a replacement as described above.

Order cancellations

You can cancel an order for a full refund as long as it has not shipped. Contact us as soon as possible at support@tablettobrand.com with your order number. Once an order has shipped, please follow the return process above.

Late or missing refunds

If you have not received your refund after the timeframes above, first check your bank account and contact your card issuer. If you still have not received it, email us at support@tablettobrand.com and we will look into it right away.

Contact us

Tabletto
Email: support@tablettobrand.com
Website: tablettobrand.com
213 Winber Dr, Richmond, VA 23224, United States

Please do not send returns to the address above without prior authorization. Return addresses are provided once your return is approved.